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The Ordinary

Latest four-week snapshot through 2026-07-31 · 1 wave. Use the controls above to change the window.

28%share of voice · 25 of 90 recommendation answers
3%named first in recommendation answers
60%positive tone · 116 of 192 coded mentions

Retinol · 1 wave · n=90 answers, pooled

By assistant

How often each assistant brings the brand up in recommendation answers.

assistantshare of voiceanswers
ChatGPT27%8 of 30
Claude33%10 of 30
Gemini23%7 of 30

Share of recommendations over time

Wave-by-wave share of recommendation answers that named this brand.

waveshare of voiceanswerschange
2026-07-3128%25 of 90

What they call it

Recurring descriptions in the assistants' own words, grouped by theme.

In their words

191 exact quoted mentions in this snapshot, grouped by coded tone.

What they recommend

“a low-strength, budget-friendly option that delivers retinol in a squalane base, which adds hydration while being more tolerable for beginners”
Claude · 2026-07-31 · Retinol
“The Ordinary Retinol 0.2% in Squalane — a low-strength, budget-friendly option that delivers retinol in a squalane base, which adds hydration while being more tolerable for beginners.”
Claude · 2026-07-31 · Retinol
“The Ordinary's Granactive Retinoid 2% at $12”
Claude · 2026-07-31 · Retinol
“The Ordinary Retinol 1% in Squalane is a budget-friendly retinol for mild acne and oil control.”
Claude · 2026-07-31 · Retinol
“The Ordinary's Retinol 1% in Squalane is frequently cited as a budget-friendly retinol for mild acne and oil control.”
Claude · 2026-07-31 · Retinol

Where they hedge

“Do you have a specific brand/concentration in mind (e.g., drugstore vs. prescription-strength, The Ordinary vs. CeraVe vs. something more premium)?”
Claude · 2026-07-31 · Retinol
“Best no-frills budget pick: The Ordinary Retinol 0.5% in Squalane — $9.30 at Ulta, or $8.83 with replenishment. Great price per ounce, but 0.5% is more "intermediate" than beginner territory and the oily squalane base isn't everyone's favor”
ChatGPT · 2026-07-31 · Retinol
“**The Ordinary Retinol 0.5% in Squalane** at Ulta — **$9.30**. Note it's an oil-textured formula and is labeled as an intermediate-strength retinol, so I'd skip it if you're brand new to retinoids or dislike oily finishes.”
ChatGPT · 2026-07-31 · Retinol
“This is retinaldehyde (retinal), not retinol. It converts to retinoic acid in one fewer step than retinol, so it's a compelling OTC alternative. But 0.2% retinal is explicitly a high-strength product—best for experienced retinoid users, not”
ChatGPT · 2026-07-31 · Retinol
“**The Ordinary** has built a strong reputation, and for most people, yes—it's generally worth it, with some caveats depending on your skin and goals.”
Claude · 2026-07-31 · Retinol

What they warn about

“The Ordinary's retinols lack these built-in barrier-supporting ingredients, making irritation much more likely.”
Gemini · 2026-07-31 · Retinol
“While The Ordinary is cheaper up front, **CeraVe** is a far superior, more stable, and more user-friendly formulation that will yield better long-term results without ruining your skin barrier.”
Gemini · 2026-07-31 · Retinol
“While The Ordinary is slightly cheaper, **CeraVe** is the clear winner because a skincare product only works if you use it consistently. CeraVe's gentle, non-greasy, and shelf-stable formulation makes it infinitely easier to stick with over”
Gemini · 2026-07-31 · Retinol
“Differin contains *adapalene*, a third-generation retinoid that used to require a prescription. It is far more potent and biologically active than the cosmetic-grade retinols sold by The Ordinary.”
Gemini · 2026-07-31 · Retinol
“The Ordinary's products contain cosmetic-grade *retinol*, which your skin must convert twice (retinol $\rightarrow$ retinaldehyde $\rightarrow$ retinoic acid) to actually use.”
Gemini · 2026-07-31 · Retinol

The substitution map

Which competitors assistants suggest when shoppers ask for something cheaper.

Named as cheaper alternatives to The Ordinary
  • Good Molecules ×14
  • The Inkey List ×12
  • Revolution Skincare ×9
  • COSRX ×5
  • Makeup Revolution ×4
  • Naturium ×3
  • Equate ×3
  • Byoma ×2
The Ordinary suggested as the cheaper alternative to
  • paulas choice ×17
  • naturium ×15
  • medik8 ×14
  • skinceuticals ×11
  • cerave ×9
  • la roche posay ×5
  • retin a ×3
  • differin ×1

Where this comes from

21 of 192 mentions appear alongside an identifiable web citation. Citation does not establish causation.

cited sourcementions
thingtesting.com5
mylondon.news2
reddit.com2
dermapproved.com1
facecutie.com1
today.com1
youtube.com1
wordpress.com1
markskinexpert.com1
dermatocare.com1
koreancosmetics.cy1
ringly.io1

Where they send you

Stores and sites assistants name as places to buy this brand.

retailermentions
theordinary29
Ulta2
Target2

Method: fixed shopper questions asked repeatedly to Claude, OpenAI GPT and Gemini with web search on. Shares are the percentage of recommendation answers mentioning the brand. Quotes are AI outputs; full transcripts are kept as receipts.